Something for everyone...
Harmony... Abalone Shells for Smudging, Smudging Buffalo White Sage - Unique Gifts and Cards - Jewellery - Beeswax Candles...

RMJ - Gift & Craftwork

Unique Gift / Seasonal Craftwork

Order & Shipping

IMPORTANT NOTE!
ALL PRICES ARE IN CAD - Canadian Dollars.

HOW TO ORDER:
(1) Send us an email that will include - Product/Item + Product Code (if any) + Quantity.

(2) Once we receive your order, we will send you an email detailing the total cost of your invoice = Product(s) + Shipping + Taxes = Total Amount Due.  Taxes are for Canada orders only.  GST/HST:  All provinces outside Quebec are subject to the GST/HST relevant to their province.  Quebec:  GST-5% + QST-9.975% apply.


(3) You will be sent a detailed Paypal Payment Invoice - Payment made to our email address at eurosphere@sympatico.ca.
You can either pay the Invoice Total Amount - or you can cancel your order (in which case you order will be cancelled and you owe us nothing).

If you are not paying through Paypal - please contact us regarding another payment method.

SHIPPING CHARGES:  
CANADA - via Canada Post/Expedited Parcel - includes Tracking.
2017 - At this time, we have a Canada-wide C$10.00 shipping fee.
This method of shipping includes a Tracking Number, Insurance (up to C$100/additional insurance has an additional cost), and Delivery Confirmation (to your email address if you wish).

USA - via Canada Post/Expedited Parcel/USA - includes Tracking.
This method of shipping includes a Tracking Number, Insurance (up to C$100/additional insurance has an additional cost), and Delivery Confirmation (to your email address if you wish).
- We also ship via Priority Mail to the USA.

INTERNATIONAL - OVERSEAS / WORLDWIDE
- We do not ship to all countries. 
- We ship via Canada Post
    - Tracked Package/International:
       Estimated Delivery Time:  6 to 10 days - Maximum 15.
       Included Coverage up to C$100.00 and Delivery Confirmation.
    - International Parcel/Air
       
Estimated Delivery Time:  6 to 10 days - Maximum 15.
       Liability Coverage of C$100.00
    - International Parcel/Surface (boat):

       Estimated Delivery Time:  4 to 6 weeks - Maximum 8 weeks or more
       Liability Coverage of C$100.00
    - Small Packet/International-AIR:
       Estimated Delivery Time:  4 to 7 days - Maximum 2 weeks or more
       Liability Coverage:  Not Available.
    - Small Packet/International-SURFACE:
       Estimated Delivery Time:  4 to 6 weeks - Maximum 8 weeks or more.
       Liability Coverage:  Not Available.

- Delivery estimates can vary greatly, dependent upon your country.
- We are not responsible for any fees, duties, or charges rendered to the buyer originating from the buyer's Country's Custom's Office.

ACCEPTED PAYMENTS:
PAYPAL:  Canada - USA - International:
Payments processed through Paypal are the most secure form of payment method on the internet today!
PayPal is free whenever you use it to make a payment.
The seller (INTERNATIONAL RMJ/RMJ GIFT and CRAFTWORK) pays Paypal a small fee to securely handle your payment.
When you're buying, you get an extra layer of security when you use PayPal. That’s because all your financial information (like your credit card number) is securely stored and encrypted on their servers, so you don’t need to share your financial information with the person you’re buying from.

Finally, if a transaction does not go as planned, or you’re worried about anything at all, like fraud or phishing, Paypal makes it easy for you to report issues, and get help. On top of all this, they provide additional protection through their Purchase Protection program and Seller Protection program, described on their website.
Paypal accepts Credit cards, Visa/Mastercard Debit cards, and bank accounts.
With PayPal, you have the freedom and flexibility to pay the way you want, all while keeping your financial information secure.

CANADA:
Paypal:  Paypal accepts most major credit card payments.
Personal Cheques:  We also accept Canadian personal cheques.  Your cheque must have your pre-printed name, address, and the name of your Canadian registered banking institution on the front.
Money Order:  We accept Canadian Money Orders from any established Canadian registered institution (Bank, Canada Post).

USA:
Paypal:  Paypal only.
We do not accept Cash, Money Orders, or Checks.

INTERNATIONAL:
All International payments are made through Paypal.
We do not accept cash, money orders, or cheques (checks).

BILLING - TERMS & CONDITIONS:
All billing information provided by our customers is verified.
Please make sure your billing information is correct; otherwise there will be delays or cancellations.
If your billing address is incorrect your product may be sent to the wrong address - we do not verify your billing address .

If you are paying through Paypal - ensure that your account is "VERIFIED" with a "CONFIRMED" address.  This is done by adding your credit card to your Paypal Account; this ensures that we ship to the same address as shown on your credit card billing address.
- Any order that is unable to be verified or processed - we reserve the right to cancel it.
- We ONLY ship to the billing address provided at checkout.  We do NOT redirect shipping to another address, if this is suggested, we will cancel your order.

We do NOT accept orders over $500 for security reasons.

We ship only when full payment is received.
If you only pay the partial amount - we will wait until full payment is received to ship your order.

SALES TAX - 2017
Orders delivered within Canada, to a Canadian address will be charged the appropriate applicable sales tax in the buyer's respective Province.

Alberta - GST-5%
British Columbia - GST-5%
Manitoba - GST-5%
New Brunswick - HST-15%
Newfoundland & Labrador - HST-15%
Northwest Territories - GST-5%
Nova Scotia - HST-15%
Nunavut - GST-5%
Ontario - HST-13%
Prince Edward Island - HST-15%
Quebec - GST-5% + QST-9.975%
Saskatchewan - GST-5%
Yukon - GST-5%

INTERNATIONAL - CUSTOMS DUTIES - USA & INTERNATIONAL DESTINATIONS:
Customs clearance may be required - as a result delays may be experienced beyond Canada Post's delivery estimate.
Import Duties, Taxes or Charges are not included in the price of the product or on Shipping Fees.  Any charges administered to the buyer in his/her country - are the responsibility of the buyer - not the seller.

You should check with your country's Customs Office to determine any additional charges related to your purchase from Canada.

EXCHANGES / REFUNDS  / CREDIT NOTES - RETURNS - DAMAGED GOODS - LOST PACKAGES
Contact us immediately (within 3-5 business days), or as soon as you have received your product.
We do not accept any returned package without a pre-authorization by us; you will get an authorization number.

EXCHANGES - REFUNDS - CREDIT NOTES:
Exchanges, Refunds, and Credit Notes are offered ONLY if you were sent the wrong product by us.
Since many of our products are volatile - returns are not accepted without valid reason.

RETURNS:
If you were sent the wrong item - we pay return postage.  
Returned item must be in the same condition as when you received it.  It should be unused, in original wrapping, and re-sellable.  You will then be sent an exchange, a refund, or a credit note - ONLY after we receive your package.

DAMAGE:
If a package has been damaged during the Canada Post transit time - buyer must contact Canada Post first AND file a claim with them, before contacting us.  Once it has been established with Canada Post that package contents have been damaged - Customer will be sent an identical replacement free of charge.  

LOST PACKAGES:
Canada Post is fast and accurate 95% of the time – occasionally packages get delayed and very rarely lost – we are not resposible for delays or loses of your shipment via Canada Post.  If you are in a big hurry – we suggest you ship Canada Post Express Post, at a greater cost. We do not guarantee the timing of your delivery by regular Canada Post shipping, and will not be offering refunds on postage for late deliveries unless it was due to our error (mislabeled address).

Lost packages will have to be established by Canada Post first.
Lost packages have a wait time, this can take up to 30-45 days for Canada Post to determine the package lost.   If, and when, it is determined by Canada Post that the package is lost, customer will receive an identical replacement - free of charge.  In the interim, we also contact your closest Canada Post outlet to establish that the package was not, in fact, received by the buyer.

HANDLING-PROCESSING TIME
We do not charge a Handling Fee or any other hidden fees.
We have a 3-business day Processing delay from date of your full payment; that is extra from the Canada Post estimated delivery time.  

Orders placed on a Friday - will be processed on the next Monday - and shipped out on the 3RD BUSINESS DAY following full payment of your invoice.

SHIPPING - TERMS & CONDITIONS
- We are not responsible for any delays experienced after your parcel has been dropped off to our carrier for delivery - it is then in the hands of the carrier.  Delays can also be caused at your Country's Customs Office, and/or during the shipping route itself.

- We have no jurisdiction to advise our carrier to leave the parcel at your door if no one is at home during the delivery.  The carrier will "Card" - leave a card, with information as to where to pick up your package should you not be at home at time of delivery.

TO CANCEL or MODIFY YOUR ORDER
Please email us as soon as possible for any cancellation or modification to your order - BEFORE it is processed (this will take 3 business days).    However, once your order is fully processed - we cannot guarantee you any cancellation or modification.

CONTACT US
A faster method of contacting us is not by phone!  We may either be on the phone, at our warehouse, or just not available.
Please email us for a quicker response.